Bookings

Every booking, hands-free.

Ferrison answers the call, text, DM or website chat, checks your real-time availability, books with the right person and confirms it, all while your hands are full with the client in front of you. Then it sends the reminder, handles the reschedule and asks for the review.

Start free — £10 on us Try it live The booking flow
E
Incoming call"Anything for a colour this Saturday?"
TodayYour diary · live
Alex Sarah Mia Sam
Live
09:30
APriya KhanCut45m✓
10:30
+Free✓
11:15
SMark DaviesBeard trim30m✓
13:00
+Free✓
14:30
+Free✓
16:00
+Free✓
6 booked today · your hands never left the client
📲 Confirmation sent

Every slot below gets filled by Ferrison while you're busy. Tap a free slot to watch it take the booking.

24/7

diary open, evenings and weekends included

4

ways in: calls, texts, DMs and your website

1

diary, shared by every channel

£1

per booking, and no monthly fee

The booking flow

From first message to confirmed appointment.

Three steps. Zero clicks from you.

1

Customer gets through

A warm greeting in your business voice, on a call, a text, a DM or your website. No phone tree, no hold music, no "press 1 for bookings".

"Hi, do you have anything for a colour this Saturday?"
2

Checks your diary, finds the slot

Real-time availability across every team member. It knows who does what, who's in, and how long each service takes.

"Sarah has 10am or 2:30pm. Which works?"
3

Books and confirms

The appointment lands in your diary and the customer gets a confirmation straight away, with a link to check or change it.

✓ Booked, Emma. Saturday 14:30 with Sarah.
What it handles

A receptionist who never opens the wrong slot.

Real-time availability

Knows your diary to the minute

Reads your opening hours, staff rotas, time off and closures. Books only what's actually free, allows for prep time between appointments, and never double-books.

Right person

Books with the right team member

Knows which stylist does balayage, which therapist takes deep tissue, which engineer handles boilers. Matches the customer automatically.

Confirmations

Confirms it, instantly

Customer hangs up and their phone buzzes with the confirmation. Web bookings are confirmed by email.

✓ Confirmed: Saturday 14:30 with Sarah, cut & colour, 2h 15m.
Rescheduling

Handles changes naturally

Move, cancel, or swap over the phone or by text. The slot frees up the second it's cancelled.

Your rules

Books the way you would

Shows your cancellation policy before anyone confirms, respects your minimum notice and how far ahead people can book, and says no when you'd say no.

Repeat customers

Recognises returning clients

It remembers returning customers across every channel: their name, their recent bookings and what they last asked about.

After the booking

It doesn't stop at "you're booked".

The work between the booking and the visit is where appointments get lost. Ferrison picks it up, and you choose which parts to switch on.

Reminders

Reminders they can reply to

A reminder by text or email 2, 24 or 48 hours before, never in the middle of the night. If the customer replies to a text reminder with "can I make it later?", the assistant moves it.

"Can I push it to 3 instead?" → ✓ Moved to 3:00, same stylist.
Manage link

A page to check or change it

Every confirmation links to a page in your branding where customers can see the details, add it to their calendar, cancel, or chat to change it.

No-shows

Outcomes, recorded

Appointments complete themselves once they're over. Mark a no-show in one tap and see your no-show rate in Analytics.

Google reviews

Review requests on autopilot

After a completed visit, the customer gets one friendly request to review you on Google. Never more than once every 90 days per customer.

Built for

If you book by the slot, Ferrison fits.

Salons & Barbers

Cuts, colours, treatments, by stylist, by service, by slot length.

Beauty & Therapy

Multi-service, multi-therapist. Knows who does which treatment and how long each one takes.

Trades & Call-outs

Books jobs into each engineer's diary and takes down quote requests for everything else.

Clinics, Dental & Vets

New patient enquiries, appointments and changes, answered around the clock.

Start filling your diary

Stop missing bookings. Start filling your week.

Set it up yourself with £10 of free credit and no card, or book a free 15-minute call and we'll build it with you. No subscription. No contract.

Start free — £10 on us Try it live See orders & quotes