You are halfway through a colour with both hands full, and the phone rings out. Ferrison answers it, checks the diary and books the client in while you keep working.
Chair-side, closed, or already fully booked, it picks up. Nothing is left ringing out to voicemail.
It takes the service, the stylist and the slot length, puts the appointment in the diary and confirms it by email.
The “anything free Saturday?” messages get a proper answer in seconds, on the same thread as everything else.
Cuts, colours, treatments, opening hours and parking, answered from your own service menu and price list.
Your own booking page and a chat for your website, in your colours. Clients book themselves at midnight, and a reminder goes out before they come in.
Calls, texts and DMs from the same client sit in one conversation, so it always knows who it is talking to.
Hi, do you have anything for a cut and colour on Saturday?
We do. Saturday has 10:30 with Chloe or 2:15 with Aisha, both about two hours for a cut and colour. Which suits you better?
The 2:15 please. It is Emma Hartley.
Booked, Emma — Saturday at 2:15 with Aisha for a cut and colour. I will email the confirmation now. If you need to move it, just text this number.
There is no monthly plan underneath this. You start with £10 of free credit, then load a prepaid balance that the assistant draws from as it works.
Roughly 120 answered calls a month at two minutes each, a steady stream of DMs, and 80 appointments booked.
An illustrative example, not a customer result. Every line is the published rate card multiplied by the volumes shown, and nothing else is added. Prices exclude VAT.
Sophie runs the front desk for a demo salon, Luxe Hair Studio. Ring her or text her below and ask for a cut and colour this Saturday — you will have the same conversation your clients would.
Set it up yourself with £10 of free credit and no card, or book a free 15-minute call and we'll set it up with your services, prices and stylists. No subscription, no contract.